Velocity Design & Marketing Ltd privacy policy

This privacy policy will explain how Velocity Design and Marketing Ltd uses the personal data we collect from you when you use our website.

Velocity Design and Marketing Ltd collects the following data:

Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Velocity Design and Marketing Ltd with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Submit an email request

Velocity Design and Marketing Ltd may also receive your data indirectly from the following sources: Facebook, Instagram, LinkedIn, YouTube, TikTok

How will we use your data?

Velocity Design and Marketing Ltd collects your data so that we can:

Process your order, manage your account.
Email you with special offers on other products and services we think you might like.
Keep you up to date with our news.

Only if you agree, Velocity Design and Marketing Ltd will share your data with any partner companies so that they may offer you their products and services.

When Velocity Design and Marketing Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data at Brook House, 13 Brook Street, St Neots, Cambs, PE19 2BP

Velocity Design and Marketing Ltd will keep your personal identification details for one year. Once this time period has expired, we will delete your data.

Marketing

Velocity Design and Marketing Ltd would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Velocity Design and Marketing Ltd from contacting you for marketing.

If you no longer wish to be contacted for marketing purposes, please email us and let us know: hello@velocity-marketing.co.uk

What are your data protection rights?

Velocity Design and Marketing Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Velocity Design and Marketing Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Velocity Design and Marketing Ltd correct any information you believe is inaccurate.

You also have the right to request Velocity Design and Marketing Ltd to complete information you believe is incomplete.

The right to erasure – You have the right to request that Velocity Design and Marketing Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Velocity Design and Marketing Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Velocity Design and Marketing Ltd’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Velocity Design and Marketing Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@velocity-marketing.co.uk

Call us at: 01480 757800

Or write to us: Brook House, 13 Brook Street, St Neots, Cambs, PE19 2BP

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

Velocity Design and Marketing Ltd uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Velocity Design and Marketing Ltd uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Velocity Design and Marketing Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Velocity Design and Marketing Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Velocity Design and Marketing Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Velocity Design and Marketing Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28th August 2024.

How to contact us

If you have any questions about Velocity Design and Marketing Ltd privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@velocity-marketing.co.uk

Call us: 01480 757800

Or write to us at: Brook House, 13 Brook Street, St Neots, Cambs, PE19 2BP

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Velocity Design and Marketing Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Information Commissioner’s Office:
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113

Email: icocasework@ico.org.uk